CSA Smart Pay Technologies Pvt Ltd – Terms & Conditions

These Terms and Conditions (“Terms”) constitute a legally binding agreement between CSA Smart Pay Technologies Pvt Ltd (“CSA Smart Pay Technologies”, “Company”, “We”, “Us”, or “Our”) and any individual or legal entity (“Client”, “Customer”, “User”, or “You”) that accesses, purchases, subscribes to, or uses our websites, hosting platforms, servers, cloud infrastructure, software solutions, applications, domains, APIs, payment systems, or related services (“Service”).

By accessing, registering for, purchasing, or using any part of the Service, you acknowledge that you have read, understood, and agree that these Terms are the legal equivalent of a signed written contract and are fully enforceable under applicable laws. If you do not agree with any part of these Terms, you must immediately discontinue use of the Service.

1. Scope of Services

CSA Smart Pay Technologies provides technology-driven services including, but not limited to, shared hosting, cloud hosting, dedicated servers, VPS, domain registration, software development, SaaS platforms, payment integrations, APIs, and technical support.

All Services are provided subject to these Terms, applicable policies, service-level agreements (SLAs), and all applicable local, national, and international laws and regulations.

2. Communications With Our Web Service

CSA Smart Pay Technologies welcomes feedback, technical suggestions, and improvement ideas related to our Services. By submitting any content, feedback, or communication, you grant CSA Smart Pay Technologies a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and create derivative works from such content.

The Company may freely use any ideas, methodologies, technical concepts, or know-how contained in such communications for business, development, operational, or commercial purposes, without obligation, attribution, or compensation.

3. No Offer or Professional Advice

All information available on this website or through our Services is provided for general informational purposes only. Nothing herein shall be construed as an offer to sell, solicitation, investment advice, legal advice, or professional consulting of any kind.

4. Privacy Statement

CSA Smart Pay Technologies Pvt Ltd maintains a Privacy Policy that explains how personal data is collected, processed, stored, and protected. By using our Services, you acknowledge and agree to the terms of our Privacy Policy.

5. Acceptable Use, IP Abuse & Illegal Activities

5.1 Client Responsibility

The Client is solely responsible for all activities conducted through their hosting account, servers, IP addresses, domains, applications, scripts, databases, emails, and users, including actions performed by third parties, employees, contractors, or compromised systems.

CSA Smart Pay Technologies assumes no responsibility or liability for misuse, abuse, or unlawful activity originating from Client-managed services.

5.2 Prohibited Activities

  • Malware distribution, phishing, ransomware, or malicious code
  • Spam, unsolicited bulk email, spoofing, or email abuse
  • Botnets, DDoS attacks, brute-force attempts, or network scanning
  • Hosting illegal, deceptive, infringing, or harmful content
  • Any activity violating upstream provider policies or cybersecurity laws

Abuse detection may occur through automated monitoring, upstream provider alerts, third-party reports, or law enforcement notifications.

6. Abuse Notifications & Enforcement

CSA Smart Pay Technologies may issue abuse notifications, warnings, or compliance requests. The Client is required to take immediate corrective action.

Failure to respond, delayed response, or incomplete remediation shall be treated as material non-compliance, authorizing CSA Smart Pay Technologies to enforce penalties, suspension, or termination.

7. Penalties & Charges

7.1 Upstream Provider Penalties

Any penalties, fines, or charges imposed by data centers, network providers, registrars, or infrastructure partners due to Client-side abuse shall be fully payable by the Client, without objection or dispute.

7.2 CSA Smart Pay Technologies Administrative Penalties

CSA Smart Pay Technologies reserves the independent right to impose additional administrative or compliance penalties to cover:

  • Security investigation and abuse mitigation
  • Operational and infrastructure disruption
  • Legal, compliance, and reputational risk exposure

All penalties are non-refundable, non-negotiable, payable immediately, and may be converted to INR at the prevailing exchange rate.

8. Digital Services Act (DSA) & IT Act 2000 Compliance

CSA Smart Pay Technologies complies with all applicable laws, including the Information Technology Act, 2000 (India) and, where applicable, the European Union Digital Services Act (DSA).

In accordance with Article 6(1) of the Digital Services Act, CSA Smart Pay Technologies may require the immediate removal of illegal or infringing content and is entitled to lock, suspend, restrict, or terminate access to Services or accounts, with or without prior notice, where legally required.

9. Suspension, Locking & Termination

  • Detection of abuse or illegal activity
  • Failure to pay penalties or charges
  • Repeated or severe policy violations
  • Regulatory or legal compliance requirements

Service restoration is subject to full payment, compliance verification, and provider approval. Termination may occur without further notice.

10. Disclaimer of Warranty & Limitation of Liability

All Services are provided on an “as is” and “as available” basis. CSA Smart Pay Technologies disclaims all warranties, express or implied.

Under no circumstances shall CSA Smart Pay Technologies be liable for indirect, incidental, consequential, or punitive damages. Total liability shall not exceed the fees paid by the Client for the affected Service.

11. Corrections & Changes

CSA Smart Pay Technologies may update or modify these Terms or Services at any time. Continued use of the Service constitutes acceptance.

12. Indemnification

The Client agrees to indemnify and hold harmless CSA Smart Pay Technologies Pvt Ltd, its directors, officers, employees, and partners from any claims or losses arising from Client misuse or violation of these Terms.

13. Links to Third-Party Services

CSA Smart Pay Technologies does not control or endorse third-party websites or services and assumes no responsibility for them.

14. Use of the Internet

Internet usage involves inherent risks. CSA Smart Pay Technologies shall not be liable for events beyond its reasonable control.

15. Copyright & Intellectual Property

All intellectual property remains the exclusive property of CSA Smart Pay Technologies Pvt Ltd. Unauthorized use may result in civil and criminal liability.

16. Entire Agreement

These Terms constitute the complete agreement between the parties and supersede all prior understandings.

17. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts in India shall have exclusive jurisdiction.

18. Contact Information

CSA Smart Pay Technologies Pvt Ltd
Mathabhanga, Coochbehar,
West Bengal, India – 736146
📧 [email protected]
📞 +91 011 6931 1363